A demoralising place to work for anyone with ambition or BAME - Anonymous employee Machine Mart Employee Review

• Recognised national brand with strong product portfolio. • Established customer base and clear potential for commercial growth. • Opportunity to generate business if you are highly proactive.

In my experience, the Store Manager role operated more as a caretaker position rather than a commercially empowered leadership role. There was very limited autonomy to drive local sales strategy, develop key accounts, or manage customer relationships independently. Despite identifying and securing a £48k per month revenue opportunity, I was not permitted to manage or develop that customer relationship directly. This significantly restricted the ability to grow the business at store level. Support from POPS/operations management in terms of structured commercial development, strategic backing, and on the ground guidance was minimal. Growth initiatives often lacked follow through, and Store Managers were expected to deliver results without the authority or support required to execute effectively. Additionally, internal working relationships deteriorated over the final period, and concerns around conduct and communication were not addressed early enough. This created unnecessary tension within the store environment. Ultimately, the role lacked the empowerment and senior-level backing required to operate as a true commercial leader.

They pay you on time, guy's in the stores seem to have a good product knowledge.

Everything Machine Mart do is done on the cheap, there is no investment what so ever, If the roof leaks constantly, they will patch it up and patch it, rather than replace the roof. The system they use is 20 years out of date, looks like something they got for free with a computer magazine, and they still trying to flog a dead horse by still using it now. Communication can be best be described as woeful, don't remember seeing the director speaking to anyone at pleb level. Owner of the business comes in, doesn't speak to anyone other than the director.