Several jobs in 1. Too many tasks expected from staff. - Assistant Colorist Madison Reed Employee Review

2.0
Mar 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Up & coming company. If you’re lucky a good team & co-workers, manager. Always busy. Company wants to take care of employees. Does lots of marketing/advertising.

Cons

They don’t hire receptionists so they expect the colorists or the color assistants to be constantly interrupted (while already being booked every 15 minutes with color clients ) & expected to help everybody that walks in the door that wants to purchase color or retail or have questions/need consult or have returns etc. plus we also have to check in the clients and check them out as well. (Take their back photo on the iPad) although they do have the option to check themselves out on the app most do not. And there’s only one color assistant working at a time so you literally have to take down every single color with sometimes three colorists working it gets super busy plus you’re expected to squeeze in blow dries that do not account for the clients you’re supposed to shampoo during the time you are doing the blow dry. So logistics is quite a joke over there and it’s just stressful and you are physically exhausted during your shift and after your shift. To me it is not worth it. The colorists are the only ones who are making good tips You only get paid $2.50 for a blow dry and rarely does anyone tip you well if at all for a blowout. Any card tips go into your paycheck so you don’t cash out your tips at the end of your shift and you also get taxed on them. There’s a good chance you could be busting your butt all day on a Saturday and walk out with zero cash tips. Not worth the stress of it all and the long shifts. They also don’t take into account your lunches that are scheduled. You’re only get 30 minutes to begin with and a lot of times you’re booked with shampoos so you don’t even get to take your break or if you do it’s just here and there not an actual break. The job description does not include all the other assistant duties so apparently they forgot about those. You have to do basic stuff like clean the brushes constantly change out the blow dry station brush bins, keep up with laundry & dishwasher , stock color and retail, constantly disinfect shampoo areas, garbage, clean, While taking care of the client shampooing, Proboost deep conditioner, toners, taking down foils, blowouts, etc. That’s fine with all the multitasking but the extra responsibility of checking in and out clients and walking business makes it extremely overwhelming so that’s the downfall to this position IMO

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Madison Reed Response
4y
Dear Anonymous Team Member, We hear you, thank you so much for taking the time to share your experience with us. We value your perspective, and want to ensure that each team member is treated in alignment with Madison Reed's values of Love, Joy, Responsibility, Trust, and Courage. We invite you to contact us directly at HR@madison-reed.com, so we can better assist your concerns. Again, thank you for sharing.

Explore other reviews about Madison Reed

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

A company that cares about employee’s professional training.

Cons

I can only see Pros so far.

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Madison Reed Response
2w
Hey Beautiful, Thank you for taking the time to share your thoughts and experience. Your courage to share your experiences is vital to our narrative. We’re excited to see where your career journey takes you with us! Xoxo, The People Team at MR
1.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

You gain corporate knowledge, and have the chance to learn new things.

Cons

They mis classify you, so your deductions are higher. They raise your monthly goals based on one good month and it’s never enough, with what you bring. Ignore rules for some, don’t share information with their regionals like asked. Yet, you get treated like garbage if you speak to anyone outside your DM. And, acts like dm is in your corner yet failed to handle a problem employee for a very long time. With plenty of evidence. It affects their bonus!! They don’t care as long as they are producing.

1
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Madison Reed Response
2w
Hi there, Thank you for taking the time to share your thoughts and feedback. Your courage to share your experiences is vital to our narrative, and allows us to grow and create a better environment for our teams. If you'd like to share more about your experiences, we welcome you to share your thoughts and feedback to hr@madison-reed.com. Xoxo, The People Team at MR
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