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Magic Memories

Is this your company?

A difficult and demoralising job - Assistant Site Manager Magic Memories Employee Review

2.0
Sep 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Rewards program with great discounts. Real opportunity to move around and work at different sites if you are invested in the company and interested in progressing within it. Personally I worked at 6 different sites. Most colleagues and managers are great and you bond and laugh over rude customers and the simply horrible job you are doing. As well as the magic team you can make friends with people from your host site. So as long as you are an open and friendly person you will be rewarded with a lovely working atmosphere.

Cons

It takes a very specific and strong person to deal with this company's daily practices and not get disheartened by what you are expected to do. This isn't specific to Magic Memories but they are a stereotypical tourism photo company that expect their employees to trick and manipulate people into having photos taken. Although you are not expected to pressure people into buying anything, a lot of importance is put on not allowing members of the public to decline having a picture taken as they are filtered through your capture point. This causes a hostile and awkward environment, as well as a hopeless and desperate one when the public dare to defy and push past you; you are aware you will be in trouble for not taking their picture. As a manager you are expected to make sure your employees are also doing this perfectly, which is challenging when a lot of them are disinterested as they are generally very young, on 0 hour contracts and are being paid minimum wage. You can't expect someone to put in much effort to be exceptional sales person when they are working for pennies and put in an uncomfortable atmosphere.

Explore other reviews about Magic Memories

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere, amazing manager. It was so much fun!

Cons

Hours are heavily influenced by tourism

4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

They care about their employees and their comfort

Cons

Pay is low for the amount of BS from guests

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