Customer Support Manager - Customer Support Manager MailerLite Employee Review

3.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits, insurance is covered by them & great work/life balance.

Cons

No downsides but they should improve management for customer support.

Explore other reviews about MailerLite

5.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, culture, career growth, fully remote, workation, and many more to mention.

Cons

No cons so far! I love everything about here.

1
3.0
Sep 1, 2025
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

One of the main benefits of working for this company is the remote work option and the flexibility it offers. This is a significant advantage, particularly for those looking for work-life balance.

Cons

- Despite being a tech company, the compensation is average, and there seems to be little room for growth in terms of salary. The company does not appear very willing to pay competitively, even with relevant experience or performance improvements. - Personal growth in your role heavily depends on your team lead and the dynamics of your specific team. If you're unfortunate enough to have a passive or overly micromanaging team lead, your career development and day-to-day work experience can be significantly impacted. This lack of consistency in leadership can make it challenging to thrive and become demotivating after a while. - This is not necessarily a con, but it is worth mentioning here: Company values and company's frequent emphasis on them. While core values are essential, the constant push to reinforce them at every opportunity can feel repetitive. Sometimes they felt forced and overwhelming.

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