Pros
The company is a good launching point for your career in tech and network with future colleagues. Many alum have gone on to start their own businesses as well as join bigger, more established companies like Google, Microsoft, Apple, Netflix, Amazon, etc. * Great opportunity to build a professional network for the future. * Offices are typical "startup" style offices (free drinks and snacks, lunches regularly pre-COVID, standing desks, dog-friendly office, etc.). * The benefits are good and the pay is high.
Cons
The company is not doing well and I would avoid them at all costs. When I joined, the company was thriving and ready to be a ‘unicorn’ in the tech world. In my tenure at Mapbox that changed dramatically. They have done 2 rounds of layoffs in 2020 and I suspect there will be more. Everyone is struggling because they’re spread too thin and the tech that used to be cutting edge and unique is quickly becoming stale and falling behind. * The product isn’t as unique as it used to be. It can very easily be replaced with Google or another provider. * The CXOs/VPs are disconnected from what's happening and don’t care about ICs unless they’re in the ‘inner circle of favorites'. * The churn rate is huge. People are constantly either being fired or leaving on their own. * The leadership team sends mixed messages and is not transparent about what is happening in the company. Example: They told us they don't want a fully remote team but are actively looking to sublease the DC office. * Most of the middle management was promoted internally, so no one is not properly trained to manage. This makes growth as an IC incredibly difficult to accomplish. * Product teams are disconnected from one another and regularly miss release deadlines, causing problems with customers. * The Sales team is not up to date on the product, which causes over-promising or false advertising of what the product can do. Every AM/AE has a different way of selling Mapbox. * Sales changed leadership 5 times in the last 18 months. At one point, the CEO was the head of sales. This has lead to constant reorganization of the sales team structure and how the company sells, which has lead to inconsistent growth. * TAMs were created from SEs and CSMs as part of a sales reorg, which led to a huge disparity in technical ability. After 6 months, it became clear that TAMs were just CSMs that had been renamed to give customers the feeling like their team has technical ability. * Solutions Architects build solutions that aren't sticky. In almost every solution, Mapbox can easily be replaced with Google or another provider. And for those where it can't be replaced, they provide a full technical layout of the solution and code on Github. * HR is a waste of space and money. If complaints are filed against management, nothing is done and there is no support for ICs. * Layoffs commonly happen without notice or a PIP in place. Severance packages are small and insulting.