Robot work - call centre, lots of complaints - Insurance Partner Markerstudy Group Employee Review

2.0
Feb 22, 2025
Recommend
CEO approval
Business Outlook

Pros

none to report of really

Cons

Unmotivating work, need to be very resilient as often delivering bad news to cusotmes

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Markerstudy Group Response
1y
We appreciate your review, although we’re sorry to read your comments. Our customers are our priority, and we always aim to deliver a first-class service. However, we understand that at times, speaking with customers can be challenging. We empower our managers to support and develop their teams during these moments have various groupwide initiatives to build morale. If there is any further information you would like to share, please email myfeedback@markerstudy.com. We wish you well in your next role.

Explore other reviews about Markerstudy Group

3.0
Oct 21, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice people with good intentions

Cons

there is a lack of leadership

2
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Markerstudy Group Response
5y
Thanks for sharing your views. If you'd like to make further suggestions on how you think things could be improved outside this forum, please email: myfeedback@markerstudy.com and your anonymity will be respected. All the very best with your continued career with us.
3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, great team. Some good benefits.

Cons

Training and development could be improved upon. Also culture from some heritage parts of MSG isnt aligned to the culture of other areas.

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