Serious need for senior managment overhaul and implementation of basic organisational management - Anonymous employee Marsh Employee Review

1.0
Nov 9, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits comparable with market place.

Cons

Very political environment Senior mgmt in region is incompetent Finger pointing is the name of the game although at the surface people try to be nice, but there is a lot of back stabbing and layig of blames. The buck does not stop at who's accountable as they would like to sell Zero transparency mgmt style Do not believe in staff and staff development and retention.Prefers to look outside rather then develop internally Very underhanded in managing people Fire fighting mode at all times because managment is very shortsighted in what needs to be done to resolve issues in the long term. Senior mgmt expects to know everytime u sneeze. Micro mgmt and Mgmt likes to mangage all the way down to the lowest level resulting in constant firefighting or daily incidents, but conveniently ignore the larger picture for long term sustainability All lot of talk, but dont believe them cos they chage everyday The IT organisation needs to deperate overhaul of its senior mgmt if they ever want to be successful

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5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Cons

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid work schedule allowing Mondays and Fridays to be remote

Cons

I would absolutely never recommend anyone to be an employee at Marsh especially in the Austin office. They speak so highly about the way their employees are treated but in the Austin office, they do exactly the opposite. They do not take care of their employees and frequently do many lay offs. Management at the office is horrible and they do not have any regard for their employees. The job work is boring and they do not have enough employees for the work load. The team was behind by 3 years and then in May they just let everyone go with no plan for how they will handle the work. Do not work here if you want any career growth or to relocate. They will trap you in their office which they call “Center of Excellence” and it is far from that. I had multiple colleagues who tried to relocate and possibly go remote or move to another office and then head of the Austin office would not allow it. Compensation is horrible for the amount of work and what you have to put up with in the office.

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