Bullying and jealous culture - Client Executive Marsh Employee Review

1.0
Feb 16, 2025
Recommend
CEO approval
Business Outlook

Pros

There are some exceptional leaders in the organisation who inspire many. Benefits and flexibility.

Cons

Middle management and individual department CEO’s are toxic. They favour individuals that do not challenge them. Pay Rises are given to favourites despite many other high performers. There is immense jealously from middle managers who have executives under them who are eager to push ahead in their career. They hold them back all the time! You are unable to work on a variety of clients unless you are a favourite and then you get to pick them. I’ve seen peers leave and management will not talk to them during their notice period. They are treated so poorly and ignored. As a current employee this culture makes me question why I continue work here. The continual turnover of staff is worrying and they are being replaced with inexperienced executives. If you raise a complaint about bullying of favouritism then expect to be outed and treated worse than before.

Explore other reviews about Marsh

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Cons

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

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Marsh Response
1w
Thank you for sharing your experience at Marsh. We agree that our colleagues make us who we are, and we are committed to providing an environment where people be their best and thrive.
4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Marsh offers so many benefits. You're part of the top-level broker, and that comes with unique benefits. You have access to great clients, and a unique colleague experience.

Cons

Leadership needs training. You shouldn't have emotionally unstable people in leadership roles.

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