Terrible - Senior Claims Consultant Marsh Risk Employee Review

1.0
May 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Marsh offers a flexible working environment

Cons

When I first joined Marsh, I joined an organisation where employees were actively engaged/ consulted in company change/ direction. Management worked in a collaborative and transparent way and brought employees along with the company's journey. You really felt like you worked for a company that valued its employees. However, since the JLT merger things have changed significantly and not for the better. Management in the claims space no longer consult/ collaborate with staff. The leaders of the claims space have no idea about claims and the workings of the claims space. The main driver of the new management team is to monetise claims and the best interests of our clients are of a secondary concern. Coupled with unsatisfactory employee engagement, unsatisfactory pay and a clear lack of career progression, it makes working in the claims team a horrible experience.

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Marsh Risk Response
6y
Thank you very much for taking the time to share your feedback with us and we are sorry to hear about your negative experience in working at Marsh. Fostering a transparent work environment where there is always a place for an open exchange of ideas is a journey and we know it is not always a perfect one. We believe that collaboration is the soul of our enterprise and we best serve our clients by bringing the widest range of people and views to the table. The insight we receive from our people is the best pulse check we have, so we greatly appreciate the time you have taken to share your thoughts with us and encourage you to continue to do so in the future.

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