Shipping area is a mess - Shipper/Picker Matouk Employee Review

2.0
Feb 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Clean, outside the shipping area seems organized

Cons

Training was abysmal, second shift ignored by management, harassment, COVID guidelines rarely met

Explore other reviews about Matouk

5.0
Apr 16, 2024
Recommend
CEO approval
Business Outlook

Pros

- Your work makes an impact and gets recognized. - A growing organization. - You get to work closely with leadership at a cross-funcional level. - A mindful Leadership approach.

Cons

None that I can think of at this time.

1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Team members often support one another and help create a positive work environment despite store leadership challenges. Loyal and enjoyable customer base that makes the job rewarding. Christmas bonus provided to employees. Generally predictable and manageable scheduling.

Cons

Store Leadership's communication style is one of the company's biggest challenges. Employees are often spoken to in a condescending, dismissive, and at times humiliating manner. Rather than being coached and developed, team members are made to feel belittled, resulting in low morale, high turnover, and a workplace culture where employees are afraid to voice concerns or challenge inappropriate behavior. Micromanagement limits autonomy and slows productivity. Store leadership frequently provides conflicting direction, creating confusion and inconsistency. Policies, procedures, and expectations change regularly depending on who is giving instructions. Assistant Manager is not empowered to lead or make decisions despite being held accountable for results. Sales performance and customer service are not always prioritized appropriately, with employees sometimes reprimanded for operational tasks while actively driving significant sales.

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