Great Place for Growth, Learning, and Supportive Team Culture - Technical Support Engineer Matrix42 Employee Review

5.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and friendly colleagues Strong learning culture and technical development opportunities Clear processes and constant improvements Transparent and approachable management Healthy work–life balance Flexible hybrid/remote working Modern tools that make daily work efficient Real ownership and responsibility in day-to-day work Encouragement to think independently and improve workflows Stable environment with long-term product vision Management values feedback and actually acts on it

Cons

Onboarding could have been faster and more streamlined.

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Matrix42 Response
6d
Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that you've had such a positive experience during your first months at Matrix42. It's especially rewarding to know that our supportive colleagues, learning culture, transparent leadership, and flexible way of working have made a difference for you. 🧡 Thank you as well for highlighting the opportunity to further improve our onboarding experience. We know how important a smooth start is, and we're continuously working to make our onboarding process even more structured and efficient so new colleagues can get up to speed as quickly as possible. We also truly appreciate your kind words and your encouragement to continue building on our culture of support, transparency, and continuous improvement. Feedback like yours motivates us to keep investing in what makes Matrix42 a great place to work. We wish you continued success and look forward to seeing your journey with us grow! If you would like to share further input with me, feel free to contact me directly: clarissa.chesterton@matrix42.com

Explore other reviews about Matrix42

5.0
Nov 22, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everything is great, I really enjoyed working here

Cons

Nothing to add, everything was great

2.0
Sep 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Support from pre sales is good

Cons

Pay is not good, product pricing

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Matrix42 Response
6d
Thank you for taking the time to share your feedback. We're glad to hear that you've had a positive experience with the support from our PreSales team – collaboration across teams is something we truly value. At the same time, we're sorry to hear that you're not satisfied with our compensation and product pricing. We regularly review our compensation packages to ensure they remain competitive and fair, while also balancing the long-term success of our business. Product pricing is carefully considered to reflect the value we aim to deliver to our customers, but we appreciate that perspectives can differ. We value open feedback and encourage you to share your thoughts directly with me as well, you can contact me via email: clarissa.chesterton@matrix42.com
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