Helpdesk and Desktop Support - Helpdesk and Desktop Support McLeod Express Employee Review

2.0
Nov 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Full benefits package, Family owned and operated, Small structure so it was easier to find and approach key decision makers, professional atmosphere, co-workers are awesome, many tech systems involved so a good set of skills to learn for the Tech Industry, many responsibilities and many things to do and work on

Cons

Low ball pay compared to the area average, too abrupt delegation of duties for new hires, putting a person in the first month that does not have much formal experience with systems that affect company's financials and bottom line, lack of formal training, lack of formal documentation of company procedures, low company support for IT department, lack of IT department organization standards, a bit too hands off from management, cramped IT work spaces and cramped offices, lack of appreciation of work load, no compensations for overtime worked or merit system for working over, lack of formal prioritization structure from management or flakey prioritization structure, vague job title in comparison to formal responsibilites and no formal job description of duties offered during hire on, bad work/life balance specifically for IT

Explore other reviews about McLeod Express

5.0
Aug 14, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid work environment and good leadership

Cons

Nothing negative that come to mind

avatar
McLeod Express Response
9mo
Thanks for the feedback. We appreciate it and glad you are doing well.
2.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, no driver facing cameras, home daily

Cons

Little pay, recruiter tells you you’ll make more than you do, poor work life balance

avatar
McLeod Express Response
1y
We are sorry for your experience. Last year was tough and very inconsistent from a freight standpoint. It is never our intention to misrepresent anything but sometimes things don't go according to plan. This year has been much better. We hope things are well for you now and only wish you the best.
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