On a path to self-destruction - IT Professional MedData Employee Review

1.0
May 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits aren't bad. Great team of intelligent people to work with.

Cons

IT can no longer work remotely after new leadership took over. We've lost SEVERAL IT professionals after the takeover because they could no longer work remotely and then being forced to come back to the office or relocate to a city/state where there was a MedData office. We lost many great employees with YEARS of knowledge and experience because of this and MedData was happy to let them go. Since I've been with MedData, I've gone through 7 different bosses in seven years and soon I will have an 8th new boss. In just the past year I've changed bosses 4 times! This company is becoming more and more unstable and is heading to a path of self-destruction. There are members of the management team that engage in commiserating with employees that are trying to communicate their unhappiness with the company and the need for change but instead of Management using their position of authority to help effect change, they sympathize with the employees and just say "yeah things need to change." Leadership should be our voice to help promote change and keep employees engaged and happy. The culture is extremely toxic. When the new President took over, I was very hopeful that the culture would change and it seemed there were positive steps being taken to address the culture. There was hope that there would be enough change to stop the revolving door of employee turnover and bring about a new engaging culture where employees feel valued and empowered but those hopes went down the drain after the new CIO took over. Now we are micromanaged and not trusted to be adults and get our jobs done. We now have to come back to the office so that we can be monitored. The industry standard is moving in the direction of remote employees but MedData is moving backwards and everyone in IT can see that. I know there are several people in IT looking for another job because of this.

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MedData Response
7y
Hi Current Employee - IT Professional in Grand Rapids, MI. We will share this review/feedback. If you have more specific or detailed feedback you would like to share we ask that you reach out to leadership OR HR AND/OR you can utilize our monthly surveys to provide specific feedback as well as ideas and ways we can continue to improve. We are still a growing company that wants to listen and receive feedback as best as we possibly can- so thank you for providing us with yours!

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5.0
Oct 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Working Environment is Great. Nice to work with colleagues

Cons

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2.0
Jan 22, 2024
Recommend
CEO approval
Business Outlook

Pros

- Most of the employees are nice and pleasant to work with in my experience. - There are opportunities to learn new things in the short term. - At least for my squad it was very remote-friendly

Cons

(Note: My group was somewhat isolated from the primary company somewhat so my experience may not be representative as a whole) - C-level folks have somewhat opaque ties to low-pay offshore contractors and were making moves (direct and indirect) to cut ties with both on-shore full-time devs and higher skilled offshore devs from other companies - (related to above) Generally senior leadership made it clear that employees are viewed as expendable resources and not as a group of people working to build something great. - Yearly raises are percentage based with a low ceiling. I had the best performance review in my group and I received a ~3% raise when inflation was 8% and I was very underpaid to begin with. - Tight integration with Microsoft products (including Teams)

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