Got worse over the years - Anonymous employee Medical Research Network Employee Review

Thank you for taking the time to review MRN, we appreciate your feedback as an ex-employee. We are disappointed and saddened to hear your comments and are naturally keen to address the points raised. Regarding your comments in relation to bonus payments, we respectfully disagree. We can confirm that MRN has consistently paid the discretionary bonus to all employees. For example, during the past three years we have paid full bonuses and in fact during 2020, the senior management team made a decision to pay 5% more than the standard annual bonus. The decision was also made to pay an additional, mid-year bonus in recognition of the response and commitment demonstrated by our incredible team during the most challenging period of the pandemic. In relation to the change in culture and leadership style at MRN, it is fair to say that being one of the fastest growing SME’s in the UK has naturally presented it's challenges. However, the results of our employee engagement survey scores, delivered independently via Gallup, indicate a highly engaged employee community across all locations. The MRN leadership team proactively encourage a culture of transparency and have a structure in place that supports an open-door policy, enabling skip level meetings for employees, weekly “all employee meetings” to provide global employee, commercial and departmental updates, 360 feedback initiatives and more. We proactively continue to develop these frameworks and communication channels, to support the organisations growth and to further shape the culture as it continually develops. Lastly, in response to your comment regarding favouritism and promotions, we can confirm that every individual who receives an “in-role promotion” has achieved this through hard work and merit. We can also confirm that individuals who achieve a 2-step promotion or more, all participate in an internal interview process with MRN, to ensure suitability and fairness. Again, we are sorry to hear that your personal experience and perception of MRN was not positive. We wish you every success with your future and hope that you are now thriving in a different environment, better suited to your needs.