Pros
1) The majority of colleagues were decent people. 2) Dress-down Fridays and occasionally, Wednesdays and Thursdays. 3) Get your birthday day off work.
Cons
1) Micro-management - detailed daily reports and triplicating records of completed tasks. 2) Blatant favouritism - one rule for one person, a completely different rule for another (dependant upon personal relationships with senior staff and individual performance against KPIs) - results in certain individuals getting away with playing on their mobile phones, clothes shopping and watching LoveIsland during work hours on work computers. 3) Unprofessionalism - private phone calls being taken in full view of the office. 4) Ban on leaving cards and gifts - certain individuals take resignations very personally, therefore, the purchase of leaving cards and gifts for leavers is strictly banned due to them "sending out the wrong message"... 5) Lack of communication, synergy and consistency between the HQ in London and the Birmingham office, therefore, causing delays in business processes and frustration amongst staff as well as candidates.
