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      Message Direct

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      Message Direct reviews

      Love the management! - Call Center Agent Message Direct Employee Review

      5.0
      Jun 4, 2024
      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Most of the managers are very friendly and always ready to help. 2. WFH after 3 months of probation. 3. Friendly co-workers and good office space. 4. Very responsive. 5. Bonuses for Christmas; prizes for 'Employee of the Month'. 6. Work gets easier and less stressful with time.

      Cons

      1. Work can be monotonous. 2. Having to deal with some angry and rude callers.

      Explore other reviews about Message Direct

      2.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home and the job is pretty easy.

      Cons

      It’s mostly back to back calls which is not suitable for everyone.

      4.0
      Dec 12, 2025
      Call handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours and a friendly team

      Cons

      Some of the calls could be difficult to handle

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