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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged Employer

      MetroPlusHealth reviews

      Run...don't walk - Anonymous employee MetroPlusHealth Employee Review

      2.0
      Aug 22, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits (city job) Good Location Great work hours. Once your day is done, you stop everything and leave.

      Cons

      Poor compensation Employee apathy Weak controls No remote work options (like our competitors) Management is oblivious Due to week cybersecurity, their own employees won't use their insurance And those that do, have had dozens of their co-workers look at their medical claims with little to no oversight. Let's not talk about the hackers that invade the system daily. All while the CEO and COO pretend nothing is happening. Run, don't walk

      avatar
      MetroPlusHealth Response
      8y
      Thank you for articulating your concerns. We take matters of cybersecurity and confidentiality very seriously. Maintaining a culture of honesty and transparency is vital for all of us to succeed. Given the opportunity, I would like to hear more from you about your experience and ways in which we can change this perception about our company. If you are open to communicating directly with the MetroPlus team, please email us at employee.engagement@metroplus.org. Best regards.

      Explore other reviews about MetroPlusHealth

      5.0
      Mar 3, 2026
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      May 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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