Disgusting and unprofessional environment - stay away. - Anonymous employee MetroPlusHealth Employee Review

1.0
Oct 18, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good for people that want a job, but don't want to work. Union benefits for those who qualify. Good place to refer your worst enemy to work at. If you like to wear skanky, wrinkled clothes, sneakers and jeans everyday, and not comb your hair, this is the place for you.

Cons

Bedbug infested, unprofessional, potential waste and abuse of government funded dollars. Poor people and systems management. Disrespectful staff at all levels. Careless customer service. Classic union/socialist environment. Dirty office. Large number of staff members that practice Voodoo and Santeria at their work stations. Poor to no communication. Departments hate each other, staff and management targets good and top performers, the incentive is to work and contribute the minimum so that no one looks bad. This place promotes on the basis of "who you know" not what you know. In my last days there, I found evidence of sabotage by management against good employees. Don't be surprised if you witness employee violence and intimidation.

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MetroPlusHealth Response
8y
Thank you for taking the time to leave us a review. We are sorry to learn that your experience with MetroPlus and your fellow employees has been less than positive for you. It’s very important to us that we foster a workplace that is positive and productive for all employees. If you have time, we would appreciate your thoughts about how we can improve the work environment for everyone. Feel free to send us an email to employee.engagement@metroplus.org and we will get back to you as soon as possible. Best regards.

Explore other reviews about MetroPlusHealth

5.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

Cons

Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

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MetroPlusHealth Response
1mo
Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.
4.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

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MetroPlusHealth Response
1w
Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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