5.0Dec 5, 2025Customer service representative (csr)Current employeeLondon, EnglandRecommendCEO approvalBusiness OutlookProsStaff Trying People Interacting with peopleConsShifts Open24/7 Not much room for growthShow more
3.0May 28, 2026Contact center representativeCurrent employee, less than 1 yearDover, EnglandRecommendCEO approvalBusiness OutlookProsGood pay; generous pension. Structured wellConsVery immature workforce. Minimal support from many leadersShow moreHelpfulShare
4.0Feb 20, 2026Anonymous employeeFormer employee, more than 5 yearsBelfast, Northern IrelandRecommendCEO approvalBusiness OutlookProsSupportive colleagues and management. Good job satisfaction. Decent salaryConsThe wider landscape is posing a lot of challenges which translates to increased stress for frontline staffShow moreHelpfulShare