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      Mission Cloud

      Engaged Employer

      Mission Cloud reviews

      Leadership failed the Application Development team - Consultant Mission Cloud Employee Review

      1.0
      Jan 5, 2024
      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team of AppDev experts. Decent company-wide culture, benefits, and flexibility when times are good.

      Cons

      All year in 2023, senior leadership frequently shared overly-optimistic updates on fundraising progress, asking employees to be patient while their pending promotions or pay raises were put on hold as the dates kept getting pushed back, only to fail by the end of the year with another rosy outlook for the year ahead then waiting until the New Year to begin laying off hardworking employees in a sudden U-turn. The CEO was also apparently unaware that Sales had failed to adapt to selling AppDev's services, which are fundamentally different from those of the wider org. This was made clear to all in a late-2023 All-Hands town hall exchange between the CEO and AppDev's head. Put these together and the AppDev team, who were acquired by Mission relatively recently, began suffering cuts with more to likely to come. Big changes to their offering are also likely that will negatively impact those remaining due to Sales' inability or unwillingness to adapt, and leadership has yet to take any accountability for the failures themselves.

      avatar
      Mission Cloud Response
      2y
      We appreciate your candid feedback regarding your experience over the last year. We understand that these recent business decisions have affected individuals who remain in our company and those who will not be continuing on in our journey. Organizational adjustments are an unfortunate aspect of managing a business and navigating through business changes. We want to assure you that these decisions were not made lightly and that the well-being of our employees remains a high priority. Our goal is to provide a great customer experience while ensuring employees have an equally great experience. Your feedback is invaluable. We'd love to speak with you further about any other insights and suggestions you feel comfortable providing. Please reach out to us directly on the People & Culture team. We believe in collaboration, and innovation can only come from it.

      Explore other reviews about Mission Cloud

      5.0
      Nov 6, 2025
      Aws alliance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team, great leadership. Innovative. A lot of freedom & autonomy in strategizing within the guardrails of your business unit

      Cons

      Travel is a lot but fun if you enjoy it

      avatar
      Mission Cloud Response
      6mo
      It’s great to hear that you’re finding the leadership and team dynamic strong, and that the autonomy within your business unit is empowering. Travel varies depending on position; we appreciate those who travel for our company. We appreciate your perspective and are glad you’re enjoying the experience.
      1.0
      Apr 25, 2026
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Opportunities to educate yourself and gain different certifications paid for by the company. - Health insurance

      Cons

      - Leadership can be inconsistent - Limited guidance and support from management; often expected to navigate challenges independently - Feedback tends to be overly critical of minor issues while lacking actionable direction for improvement - Communication is inconsistent - Unproductive meetings with Manager (manager either late or clearly multi-tasking and not present) - Expectations and performance standards are not always clearly defined or consistently applied - Concerns raised to management are not always addressed constructively - Uneven accountability/favoritism within teams - Overall environment feels reactive rather than supportive, making it difficult to succeed long-term - This environment can be challenging for those who prefer clear expectations, consistent leadership, and strong managerial support

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