Downhill Spiral - Anonymous employee Mission Cloud Employee Review

2.0
Sep 19, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, remote work, great people

Cons

Once a quickly growing company with a lot of potential, Mission is on a sad downward spiral. Layoffs have been rampant for the past year, and good talent that carries a lot of knowledge has left Mission, willingly and un-willingly. There is no focus on customers or employees, only on profit, leading to most of the learning and development team being laid off, no raises, promotions, or backfills. There is money somehow throw lavish parties in Las Vegas for the sales teams with expensive entertainment (Flo Rida, Ludacris), in the midst of layoffs and budget cuts. The optics are not good. Each person is expected to do the job of multiple people. At one point Mission had close to 400 employees, now it has less than 280, with a lot of outsourced contractors. DE&I used to be a priority for Mission but that is no longer a priority - there are no senior leaders or directors (aside from one) that are not white males. Finding new investors is the focus. The senior leadership team does not take accountability and does not know how to properly lead a company, and there is no indication of a plan moving forward. They embrace and embody the notion that all employees are expendable.

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Mission Cloud Response
12mo
Thank you for sharing such comprehensive feedback. We hear your concerns about the challenges around recent organization restructures, company focus, and leadership visibility. Your perspective on the need for prioritizing employee support, and clear communication regarding our future direction is invaluable, especially as we continue to refine our strategy and priorities. Events like Mission IGNITE are key lead-generating and go-to-market activity for engaging customers and prospects, that drive a return on investment for the rest of the year. It's understandable that spending money on these events may seem contradictory from the surface, however it drive our ability to connect with prospective clients. Thank you for sharing your thoughts and concerns. We understand that internal restructures and business decisions can be challenging to process, and we genuinely appreciate you taking the time to share how this has impacted you. Adjustments like these are part of our efforts to align with business goals, though we understand they can be difficult. However, these choices are guided by strategies designed to support the company’s goals. Please know that every decision is made with careful consideration of our employees and the future of our organization. Thank you again for your contributions and for voicing your thoughts on ways we can improve. Your feedback is instrumental as we focus on building a stronger path forward for Mission and our team members.

Explore other reviews about Mission Cloud

5.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, great leadership. Innovative. A lot of freedom & autonomy in strategizing within the guardrails of your business unit

Cons

Travel is a lot but fun if you enjoy it

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Mission Cloud Response
6mo
It’s great to hear that you’re finding the leadership and team dynamic strong, and that the autonomy within your business unit is empowering. Travel varies depending on position; we appreciate those who travel for our company. We appreciate your perspective and are glad you’re enjoying the experience.
1.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Opportunities to educate yourself and gain different certifications paid for by the company. - Health insurance

Cons

- Leadership can be inconsistent - Limited guidance and support from management; often expected to navigate challenges independently - Feedback tends to be overly critical of minor issues while lacking actionable direction for improvement - Communication is inconsistent - Unproductive meetings with Manager (manager either late or clearly multi-tasking and not present) - Expectations and performance standards are not always clearly defined or consistently applied - Concerns raised to management are not always addressed constructively - Uneven accountability/favoritism within teams - Overall environment feels reactive rather than supportive, making it difficult to succeed long-term - This environment can be challenging for those who prefer clear expectations, consistent leadership, and strong managerial support

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