1.0
Sep 30, 2022
Former employee, more than 10 years
Washington, DC
Recommend
CEO approval
Business Outlook
Pros
ICMARC/MissionSquare used to be a great place to work, but now that is not one pro to the organization.
Cons
Since the arrival of the new “ regime” about 3 years ago the organization has been heading downhill fast. All the experienced and industry knowledgeable people have left or been highly encouraged to leave. The new people are all brought in as senior VPs, VP, etc but lack skills and knowledge of the business. Multiple poor decisions including outsourcing all of their customer service to another organization that is run equally poorly. Sad situation for those who cared about the clients and organization.