Good Team - Customer Service Representative (CSR) III Modivcare Employee Review

Remote monitoring , plenty of opportunities to grow, awesome Team and management. Feel included in doing positive things in patient care.

Not having access to CME funds for clinicians

For the most part, teammates are great.... capable, committed, pleasant. The business is doing good in the world, helping elderly and disabled people be healthier and more independent living at home.

New leaders have been in place since January, led by the Operating Committee Dan Silvers (Chairman of the BOD), Scott McCarty (primary investor and interim CEO), and Alec Cunningham [long-time BOD I think]. They have shared no business strategy, their talent strategy centers on 5-day RTO mandate and Team Commons (be on video 8:30-4:30 with your boss and peers), and their decision making is slower, more opaque, and less sensical than even under the past CEO (not a high bar, fwiw]. Fresh example: 2025 bonuses were supposed to be paid March 13. On March 13, we got an email saying we'd find out by the end of March. Today, on the last day of March, we found out our bonus amounts via email. They're laughably low. Plus, this year being eligible for a bonus means you're *not* eligible for a raise. Basically any salaried person who's been here the past few years through RIFs, Bankruptcy, and daily chaos have gotten literally 0% raises and approximately 0% bonuses.