Pros
Initially, I was intrigued by the clerk position at Mollen because of it's apparent flexibility; they offer the option to sign up for our own shifts online. As well as decent pay for a temporary position.
Cons
1) Lack of initial training: The 4 hour group training focused almost entirely on how they wanted paperwork to be filled out, rather than training us how we should actually perform our job. All we were given was a "manual", which we were told to bring with us to the clinic and learn as we go. 2) Disorganized: Throughout my employment I regularly received updates on which insurance providers could now be accepted. This was a headache, and caused some confusion as it changed every week. 3) My area had too few shifts. I was told that I could work up to 40 hours per week. However, this was hard to do when many of the available shifts were not truly in my area, but in communities 45 minutes to an hour and a half from me each way. The driving time and gas cost made those shifts inaccessible, and greatly reduced my earning potential.