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      Moncel

      Engaged Employer

      Moncel reviews

      Please keep looking for other opportunities, you deserve better. - Manager Moncel Employee Review

      1.0
      Jul 24, 2024
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most employees are a joy to work with and they're very hard working. The owners found a fairly uncompetitive niche and have been able to replicate their use of open source software to bring their learning resources to different geographic regions around the world.

      Cons

      You'll quickly understand after joining here why the reviews are polarized between glowing and tragic. Sadly I didn't pay attention to the heavily upvoted critical reviews, as these are the general voices of middle management and first line employees. Your experience at Moncel will be heavily dictated by whether or not you have a buffer between yourself, Dani and Stu. Working directly for the owners of any company can be a harrowing experience and this is no different. Micromanagement and being belittled in front of your peers is not uncommon. You drink the cool-aide or you're ostracized and out of the company. Being able to protect your roles and responsibilities is impossible, you just have to accept that these new roles and responsibilities, regardless of past education or experience. If you cannot meet your previously agreed upon roles and responsibilities, well then you're a bad employee and this is on you. I've seen SEO, PMs and software developers being charged with reviewing and editing course content, QA on the website, hiring, taking client calls, filling out government applications and managing employees. If something is missed, especially in reviewing educational content, it's heavily criticized, even though you're not an expert and it's not your job. This leads to a lot of infighting and pointing of fingers at one another. More than one employee has had a complete breakdown and they've had to and are dealing with the legal ramifications of this.

      avatar
      Moncel Response
      1y
      Thank you for taking the time to share your feedback. We value every input from our team members and take concerns seriously. While we are committed to fostering an environment where all voices are heard and respected, it is important to address some of the points raised in your review. We encourage all employees to share their feedback directly with us, as it allows us to address issues promptly and constructively. Regarding the issues you mentioned, we are confident in the practices and policies we have in place. As a small team, we often need to distribute responsibilities and tasks, especially during compliance audits, to ensure we meet our regulatory obligations effectively to stay in business. We also believe in holding all employees accountable to the highest standards of performance and professionalism. Our goal is always to support our team members and address concerns in a timely and effective manner. We understand that experiences can vary, and we genuinely appreciate your perspective. If there’s anything else you’d like to discuss, please feel free to reach out to us directly. Your feedback is important to us, and we would like the opportunity to address any lingering issues you may have.

      Explore other reviews about Moncel

      2.0
      Mar 23, 2023
      Digital marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Seemed like a great company with great potential.

      Cons

      No culture except work and bow down to company leaders (who are husband and wife). Zero creative freedom. No job can be done unless you write a multiple page document as to why you feel the job should be done (even if you are highly qualified)

      9
      1.0
      Apr 7, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      PLEASE NOTE: This is the second time I am posting this review as Moncel created this new page to fill it with positive reviews, and bury the numerous extremely accurate and negative reviews on their original page. Though this is a perfect example of how they operate their business and their integrity, I do not believe it is fair to lead potential employees into roles without all information. If you search “Moncel” you will see there are two. - hardworking staff - decent salaries - fast-paced and constant internal change and direction - met good friends who have worked there and left

      Cons

      - extremely limited autonomy - very poor work-life balance - extremely high turnover - negative atmosphere can be a reality when the married owners are at odds - high-level of micro-management and little accountability from ownership - poor comp/bonus structure design that could lead to unpaid bonuses - constant desire from CEO to have employees jump through hoops - aggressive communication from top - no attention to Diversity, Equity or Inclusion - unrealistic targets - poor off-boarding; many people disappeared with no explanation from leadership - 'owners are never wrong' culture If you are seeking a business where you are valued and don't have to deal with an atmosphere of grandeur from the top or be a 'yes man', I would not recommend this business. I saw some reviews that reference 'run for the hills' and agree with the points made. I noticed a company response on one and it made me think: if a company is willing to post a public response to a review chastising the employee and showboating alleged "results", I see this as some sort of red flag.

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