Bad Management and too many works to be done - Client Advisor Moncler Employee Review

2.0
Oct 11, 2020
Recommend
CEO approval
Business Outlook

Pros

- Good only during the first two years when the store first opened. - Some nice colleagues but of course there are some toxin colleagues as well. - No sales which is good but other countries did have some.

Cons

- The company focus on the store KPI but neglected the staffs needs. - When the shop hit targets, they treated the staffs well but when the economic are bad which are not our fault, everything change. - They expect us to give good sales when we need to multitask to do other stuffs like clientelling, tidy and arranging stockroom, including our own department duties. - There are too many works to be done and they always give last minute things to do with a short deadline. - The shop always lack of manpower so most of the stuffs we have to do it ourselves. - The company doesn't give much training which we have to read up ourselves from the book to understand the products. No proper information given for the accurate temperature suitable for the products which lead to staffs giving different explanation. - The management become bad to worse when those good management people left. - Always having communication issue between managers and management. - The staffs feel unpaid by the works that have be done. The works are more than what our position should do. - Even the staffs having issues, the managers neglected us till things become serious. - Lack of growth for those staffs who are waiting for the chance. - Office people will come first before the staffs who look after the stores. - Lack of motivation by the management/managers after years working.

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5.0
Oct 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Very nice to learn the outstanding customer service from this company.

Cons

Product line is too much and sometime is not reasonable

2.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be really easy to make great money during the Winter. Gympass subcription was a nice benefit to have. Good foot in the door into luxury.

Cons

Very demanding job, forced to meet sales goals that are almost impossible to meet in the summertime Head of retail is unrealistic and she has no understanding of what the day to day in an actual store setting is like. Be prepared to be put on a PIP if you fail to meet a sales goal. The company tends to host events in stores to TRY to get clients to come in and shop. These events almost always led to a loss of money for the company as clients did not really respond to these. No career growth, don't expect a promotion.

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