Looks good from the outside - Anonymous employee Moscot Employee Review

1.0
Mar 13, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

MOSCOT started great, the culture was here, the common courtesy was here. Now it isnt and he work environment is toxic.

Cons

I have been working for Moscot for 3 years now. Over the past year I have seen over 10 employees quit because of poor management, low wages in most cases, and a very ill minded attitude towards reviews and,raises, and bonuses. I've also seen all of the sign on bonuses(Bi-annual bonuses, a review + raise at your 3 month mark for working there) be stripped away to a minor annual bonus that is now 3 and a half months overdue. For most people, the 3 month review and bi annual bonus is enticing to join moscot alone. Ive also seen standard cost of living raises be tied in to your bonus that is BASED ON PERFORMANCE. So for example if you get a bonus you're not getting a raise and vice versa. Which is very sneaky on their part and unfair to the workers but hey moscot, do you, As you always do. My advice to anybody looking to work here, come on as a manager, sales associates are not respected, whether you sell just frames or do rx lenses and adjustments, you are not respected. Managers, as long as you show up to a tedious weekly 3 hour meeting, you are good. Feel free to take incorrect seg hts, provide terrible customer service, get bad reviews. I promise you wont hear a peep about it. Do it as a sales associate, youll be having a sit down meeting the following day to explain... JUST TO HAVE THEM SIDE WITH THE CUSTOMER ANYWAY. No matter how outlandish the claim, that customer will get whatever they want as long as they dont tarnish the moscots name in anyway. The main reason you are not respected as a sales associate is because harvey the ceo thinks that the product sells itself. Which is dense in it's own way. if you're an optician, look forward to having an incompetent sales staff because moscot expects associates to sell lenses but doesnt offer any type of lens training, and doesn't advise his SHOP MANAGERS to do a basic lens training. When I say basic, these associates dont even know what cr-39 is.

Explore other reviews about Moscot

5.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

I have worked for major luxury brands with responsibility for national and international distribution. So I write this as someone with vast experience. MOSCOT offers a collaborative working environment with full support of ownership. Opinions are sought out and taken into consideration when decisions are made. Great working environment which is evident by the many employees who have been with the company double digit years.

Cons

Need for more space to accommodate growth.

3.0
Sep 6, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Work/life balance (Hybrid Model) - Overall positive office environment - Kind, genuine coworkers

Cons

- No opportunities for growth - Little to no work benefits/ company perks - Low salary - Lack of salary increase opportunites - Leadership lacks experience

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