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      Motion

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      Motion reviews

      Disconnected Leadership After Acquisition – Ignored Local Expertise - Client Care Coordinator Motion Employee Review

      3.0
      Jul 8, 2025
      Client care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meaningful work helping clients access the mobility and medical equipment they need Opportunity to build strong relationships with long-term clientele Local team members genuinely care about the community and each other

      Cons

      After acquiring a local Saskatchewan business, corporate leadership attempted to transplant Ontario-based systems and policies without considering the differences in market needs Feedback from long-time Saskatchewan staff was repeatedly ignored, leading to frustration and inefficiencies Top-down decisions often lacked understanding of regional clientele, hurting both staff morale and customer satisfaction Limited flexibility or adaptation to local realities despite staff advocacy

      avatar
      Motion Response
      10mo
      Thank you for taking the time to post a review. We're delighted to hear that you found our work and dedication to our client base meaningful during your time with us. We also appreciate you sharing your concerns from a local perspective, which have been shared with our leadership team for their review.

      Explore other reviews about Motion

      5.0
      Mar 15, 2022
      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing place to work with enough room to grow

      Cons

      Cannot think of any cons at the moment

      avatar
      Motion Response
      4y
      Thank you for taking the time to share your feedback with others. We're so happy to hear that you found Motion to be a wonderful place to work and that you saw the potential for growth. We pride ourselves on fostering a supportive work culture and we're glad to hear your experience was a positive one. Good luck in your ongoing career!
      5.0
      Dec 30, 2021
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and work environment Senior management live the culture Rewarding industry helping people in need Growth industry Work/life balance

      Cons

      Benefits could be improve and higher employer contribution.

      avatar
      Motion Response
      4y
      Thank you for taking the time to post a review. We're so happy to hear you enjoy the culture and environment we work hard to foster at Motion. Please know that people like you are a key part of our success - and our ability to provide an essential service to our clients and we're so pleased to hear that you find your role so rewarding.
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