Great place to work - Customer Service MotorEasy Employee Review

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

I have worked at Motoreasy for 3 years now and I love it. Everyone is supportive, there are great incentives and overall a great place to work.

Cons

I do not have any cons!

Explore other reviews about MotorEasy

1.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros at all, its a poor company

Cons

No room for improvement given, management don't support you and expect you to learn everything on your own. support was terrible. No progression available within the role or the company People are horrible, you make one mistake and instead of helping, they start swearing and being cut throat in their approach. High staff turn over AVOID THIS COMPANY LIKE THE PLAGUE!!

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MotorEasy Response
2w
Hello, Thank you for taking the time to leave feedback. While we appreciate all opinions, we feel this review presents a very one-sided and inaccurate reflection of both the role and the company culture at MotorEasy. We pride ourselves on providing support, training, and development opportunities to all employees, particularly during probation periods. In this specific case, extensive guidance, coaching, and regular feedback were provided throughout employment. Expectations around attendance, punctuality, performance, and accuracy were clearly communicated, along with support to help improve in these areas. Unfortunately, the concerns raised here omit important context. The individual’s employment ended during probation following repeated issues relating to attendance, lateness, and work quality, despite ongoing support from management. Decisions of this nature are never taken lightly and are made fairly and professionally following internal processes. We are naturally disappointed to see personal accusations directed at colleagues and management, especially as they do not reflect the experiences of the overwhelming majority of our team. Many of our employees have progressed internally, built long-term careers here, and continue to contribute to a positive and supportive working environment. MotorEasy operates in a fast-paced industry where accountability, teamwork, and professionalism are important. Constructive feedback is part of helping people succeed, and most employees value the support and development they receive. We encourage potential applicants to look at the broader picture across all reviews and speak to current team members directly rather than relying on isolated comments made shortly after a probationary dismissal. Regards, Rory Buckley
5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at MotorEasy has been a rewarding experience. The work is fast-paced and engaging, helping you build strong communication and problem-solving skills while contributing to customer satisfaction. The team is supportive and collaborative, and management is approachable and provides helpful feedback. Training is solid, targets are clear and achievable, and hard work is recognised. It can be challenging at times, especially during busy periods, but that also makes the role more engaging and helps you grow. Overall, it’s a great place to work with a positive team environment and good opportunities to develop.

Cons

Nothing I can think of

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