Major disappointment - Data Scientist Mumsnet Employee Review

1.0
Feb 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible workplace who claim to accommodate parents.

Cons

This has been my most negative work experience so far, which luckily only lasted 5 weeks. I saw absolutely no opportunity for professional growth, as the Data Science team was reluctant to use Python and sklearn, and instead only used packages available in R. This then has an impact on the problem definition too: the questions that cannot be solved with R will not be asked. If you are looking to acquire the skills of building an automated data pipeline, apply cutting edge machine learning techniques with Python, sklearn and Tensor Flow, learn unit testing and hyperparameter tuning, then this is definitely not the right place in my opinion.

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Mumsnet Response
4y
I'm sorry you did not enjoy your experience working at Mumsnet. Whilst we have historically built a number of our products in R, we are not exclusively an R team and have members of the team who work in both R and Python. And we are always looking for novel solutions using all languages and technologies Most recently we have been using pandas, numpy, gensim, pylDAvis, spacy and ntlk for NLP work. One of our key requirements for team members is to collaborate and pair which requires constantly learning new technologies and frameworks and being comfortable with R and Python - something we are clear on during the interview process. We specialise in NLP techniques and have a learning culture with monthly study sessions and we encourage all members of the team to innovate and experiment with advanced machine learning techniques including word embeddings and other AI NLP approaches. We're proud of the proprietary data science products and pipelines that we have built thus far and we're excited about what the team might achieve in the future. That said, as we say in our Culture deck (https://www.slideshare.net/Mumsnet/mumsnet-our-culture-107447221), we're not the right fit for everyone. Best of luck with what you go on to work on next.

Explore other reviews about Mumsnet

3.0
May 16, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mumsnet is a nice place to work with some great people Friendly environment Interesting business to work for

Cons

Underpaid for the work you do Career progressions isn't clear

2.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance is great until its changed for no legitimate reason. Great to work for a company that has a real world impact on parents and specific womens issues. Some great people on all the different teams who are great at their jobs and provide great support.

Cons

Management offers lip service to feedback and company values while failing to act on either. A bereaved team member was told any leave beyond one week would come out of annual leave a stark example of the disconnect between Mumsnet's public image and internal reality for staff. Culture is cliquey and siloed, with playground dynamics between teams and bad behaviour routinely ignored when flagged. Confidence is actively knocked through micromanagement, diary monitoring, and a CRO who publicly calls out sales staff for childcare issues. No real progression, no meaningful training, and proactive ideas are stamped out. The bonus scheme is confusing, changes frequently, and sits well below industry standard. Mandatory socials and WFH register-taking add to the controlled atmosphere. The overall environment feels cult-like particularly around senior leadership.

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