Good place - Community Assistant Mumsnet Employee Review

Mumsnet is a nice place to work with some great people Friendly environment Interesting business to work for

Underpaid for the work you do Career progressions isn't clear

Work life balance is great until its changed for no legitimate reason. Great to work for a company that has a real world impact on parents and specific womens issues. Some great people on all the different teams who are great at their jobs and provide great support.

Management offers lip service to feedback and company values while failing to act on either. A bereaved team member was told any leave beyond one week would come out of annual leave a stark example of the disconnect between Mumsnet's public image and internal reality for staff. Culture is cliquey and siloed, with playground dynamics between teams and bad behaviour routinely ignored when flagged. Confidence is actively knocked through micromanagement, diary monitoring, and a CRO who publicly calls out sales staff for childcare issues. No real progression, no meaningful training, and proactive ideas are stamped out. The bonus scheme is confusing, changes frequently, and sits well below industry standard. Mandatory socials and WFH register-taking add to the controlled atmosphere. The overall environment feels cult-like particularly around senior leadership.