2.0
Feb 2, 2023
Former employee, more than 1 year
New York, NY
Recommend
CEO approval
Business Outlook
Pros
The co-workers I had were genuinely good people who worked hard and were good to hang out with. Pay was decent/good for the position, compared to other companies. Cleaners were employed as W2 workers, not independent contractors, which is not the industry norm, and is much better for the cleaners.
Cons
Upper management is super messy - daily meetings where we would have to attend, and listen to whatever the CEO wanted to talk about that day. System updates with no warning and no imput from those who worked with them everyday, and thus FULL of glitches. Entitled clients who could/would scream abuse on the phone - could never transfer to a supervisor. Confusing/no guidelines in some cases. Not much room for advancement or moving up.