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Napa River Inn

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Unfortunate Experience - SPA Therapist Napa River Inn Employee Review

1.0
Aug 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Beautiful Space, location is great

Cons

Management was incompetent and unprofessional. Would lash out inappropriately at employees when frustrated. Hours were drastically cut without notice. Raised concerns to hotel management about abuse, and was assured they would be dealt with. Was fired in retaliation next day.

Explore other reviews about Napa River Inn

5.0
Feb 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Awesome co workers, great managers, great guests, great everything

Cons

No adequate lunch area

5.0
May 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Location-the inn is situated ideally for guests to visit local attractions. The management and ownership teams believe that happy staff means happy customers, and they are right. Each member of the team is treated with respect and made to feel they have a seat at the table. The General Manager is easy going, open, honest, hard working and is highly respected in the hotel and hospitality industry. She treats people with respect and is open and fair. The front desk team is happy and friendly, and together with the concierge go above and beyond to provide guest satisfaction. I cannot say enough good things about working for this small, family owned hotel. Excellent pay, benefits, and vacation PTO.

Cons

It's a small hotel, so has to turn away some business. As a Sales Manager, that is not something you want to do, but it just means the business is doing well.

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