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Naperville Public Library

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Books are the best part - Customer Service Associate Naperville Public Library Employee Review

4.0
Mar 27, 2024
Recommend
CEO approval
Business Outlook

Pros

I love working with books. I see many titles that I never would have discovered on my own. I also work with some of the kindest people I have ever met.

Cons

The schedules can be vary quite a bit from week to week and it can be a bit challenging to get time off on the weekends and holidays since we have to trade with another coworker (even if we have vacation time available)

Explore other reviews about Naperville Public Library

5.0
Jul 4, 2025
Recommend
CEO approval
Business Outlook

Pros

I had a great experience working here. I've since worked for 5 other libraries and some were ok and some were absolutely hostile. Out of all the libraries I worked in, NPL was the one that seriously actually cared about its disabled employees. They had an awesome HR department. I wish I never left that job! I am in Arizona now and libraries here are just not the same. I had an amazing time working there doing the puppet shows and working with such incredibly talented staff, and I loved decorating the library!

Cons

I have to enter 5 words but I can't honestly think of a whole lot.

5.0
Jun 20, 2025
Recommend
CEO approval
Business Outlook

Pros

NPL is ranked as one of the best libraries in the nation in its budget area. The pay is competitive for library work. There are excellent benefits including an ample pto package. The culture of the library is great, and the community absolutely loves the library.

Cons

As one of the best libraries in the country, performance expectations are higher, and getting hired or promoted can be more challenging than at other libraries.

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