Pros
The company are very responsive and supportive. There are weekly tutor support sessions, they give you a personalised report of your lessons every month with helpful feedback and they help with contacting unresponsive parents.
Cons
The pay sometimes falls a bit short compared to the effort one has to put in for their students, including admin (personalised student reports after every lesson, marking attendance, calling/emailing parents to book/re-arrange sessions), marking, lesson prep, creating personalised resources, etc. They do have some extra learning materials to help but to effectively personalise lessons for each student, a lot of extra work is required. Parents can either choose a 20, 40 or 60-minute timeslot for their child's weekly sessions. They frequently choose 40-minute time slots. There have also been some issues with receiving payment on time.