Check the rating trend - CSM Navan Employee Review

2.0
Sep 10, 2019
Recommend
CEO approval
Business Outlook

Pros

The same benefits package you'll receive from any other startup.

Cons

Expect to be overworked and underpaid while your coworker(s) that have a better relationship with management just coast by. If you have different views than the populous, odds are you have a target on your back. Deteriorating culture, zero accountability, no appreciation for the employees that are the backbone of the organization (Customer Support). If you do decide to work here, keep your head down and fall in line. (insert sheep emoji) If you do that, you should get along just fine.

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Navan Response
6y
Thanks for taking the time to share your feedback. I'm really sorry to hear about your experience and wish we had gotten a chance to talk about this while you were working here. Our culture is a huge part of who we are at TripActions and we know that having great managers is essential, especially for a company in a stage of hyper growth. Please know that as we scale we're actively implementing programs that ensure leaders are supporting and growing their teams effectively. Scaling culture and ensuring our core values continue to grow with us are critical to our mission. Again, appreciate your feedback. Thank you.

Explore other reviews about Navan

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast paced, plenty of room and opportunity to grow. Very good starting pay and ability to earn bonuses. Many remote work options. Strong culture and supportive leadership, with fun company events (like the Christmas party) that help people feel connected, even for the many remote employees.

Cons

The pre‑hire assessment is very strict and pass/fail. I’ve referred strong, experienced candidates who I know are good workers, but they did not pass the test and were not given the opportunity to move forward. It feels like the process may screen out some high‑potential talent who could otherwise thrive here.

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