NetDocuments

3.0

Jul 26, 2024

Recommend

CEO approval

Business Outlook

Pros

What we built during over a decade that I was there was incredible! It was once a place that valued inputs and a place where everyone made a difference (unfortunately, that is all gone).

Cons

Changes at the CTO position and the subsequent leadership under the CTO has made Engineering and Operations a complete dumpster fire. The technology direction is fine, great even, but the methods of getting there are horrible. - People are commodities and "everyone is replaceable" which has killed morale and nobody is enjoying the work anymore. - Very little investment in what got the company to where it is. I was told "its amazing the company got to where it did under previous leadership" and "you all know you got to the size of company you did by complete accident". - Expectations are constantly undefined and moving targets. I was told I needed to "get used to" never meeting expectations. - The culture that the CTO embodies is that of corporate politics, bureaucracy and "make leadership look good" instead of inclusion, innovation and "make a great product" like it used to be. If you're thinking of joining a position in the CTO organization, think twice. Other departments seem to have better senior leadership, but Engineering and Operations, not so much.

NetDocuments Response

Thank you for sharing your candid feedback. It's clear you were deeply invested in the company’s growth over the years, and we appreciate your dedication during that time. We're glad to hear that the technology direction is still strong, and sad to hear changes in leadership have led to such a negative shift in morale and work culture within Engineering and Operations. The concerns you’ve raised—regarding how employees are treated, undefined expectations, and a culture focused more on politics than product innovation—are disheartening. A supportive and inclusive environment is essential for both the well-being of employees and the success of the company, and it’s disheartening to hear that this is no longer the case in your experience. We take feedback seriously and will ensure it reaches the appropriate channels for further review. Thank you again for taking the time to share your insights and for your contributions to the company’s success.

It wasn't fun anymore - Director NetDocuments Employee Review

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