Good exposure to AI but extreme pressure and long hours - Anonymous employee Netomi Employee Review

2.0
May 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Will get good exposure to work on emerging AI technology Day to day Challenging work and client handling Work from home

Cons

Lot of pressure, No work life balance for anyone. Working 12-14 hours daily is quite normal

Explore other reviews about Netomi

5.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities for anyone who wants to grow their career, sky is the limit.

Cons

Will need to work hard but then again success only follows those who are ready for a challenge.

1
4.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Netomi is a great place to work, especially if you're looking to break into AI and automation. There’s a lot of autonomy and opportunity to make an impact, but you NEED to be a self-starter to thrive. There is no micro-management here. Pros: Great product with real-world impact in customer support automation. AWESOME client list—some of the biggest names in entertainment, travel, gaming, sports, and apparel. HIGHLY intelligent team—you’re surrounded by sharp, motivated colleagues. VP of Finance operates like a COO—leads with care and empathy. CEO is a smart visionary who understands where AI is heading. Lots of autonomy and empowerment—you can take ownership of projects and drive results.

Cons

The most crowded space I've sold into. — expect 15-20+ competitive vendors in every selling cycle. We would win "Vendor of Choice" many times only to be undercut so significantly that deals would fall through regularly. Marketing support could be stronger—more investment here would help differentiate against competitors. Culture has taken as a result of being remote and dispersed.

5
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