Toxic work environment - Technical Support Agent Nextlink Employee Review

1.0
Jan 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Only pro is that they don't require certification for a job and you can learn something new if your trying to get into an IT role or Telecommunications.

Cons

Toxic work environment, bad management style, lack of opportunity, biased management towards certain people. Supervisors with power struggles, people in roles that should not be like leads, supervisors, managers and QA personnel. Racist employees.

Explore other reviews about Nextlink

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule but still a 4day week

Cons

The long drives can get a bit repetitive

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great training Supportive management. Laid back coworkers. Great entry point if you have 0 experience or knows nothing about technology 4 days work week. Decent temporary job.

Cons

10 hours work day. Fast Food worker's pay rate. Some lower level management tries a bit too hard to show out. Classic Corporate Values. Insincerity. "Positivity bombing" They will tell you to be yourself, but fellow neurospicy folks please remember that it's still a corporate environment. Rigid and strict structure. Lazy way to micromanage and monitor lower level employees from middle & upper management. All the cons that goes with being a lower level peon in a corporation.

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