2.0
Apr 13, 2015
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
Broad set of products and company continues to grow. Some great people in the field and in mid-management.
Cons
NICE has a reputation for not having great support and it is true. Service execution is terrible with major back logs and continuing product issues across the board. This has been the case many years but it has gotten even worse and the company has not laid out an acceptable plan to fix it.