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      NiCE

      Engaged Employer

      NiCE reviews

      "Unfortunate Experience: Lack of Team Structure, Inconsistent Performance Evaluation, and Broken Promises" - Data Specialist-contract NiCE Employee Review

      1.0
      Jul 4, 2023
      Data specialist-contract
      Recommend
      CEO approval
      Business Outlook

      Pros

      Although my personal experience with the team I worked with at NICE was disappointing, I must acknowledge the organization's positive aspects. It is unfortunate that my personal experience with the team I worked with did not align with the organization's strong HR policies. However, it is important to recognize that these policies, implemented at an organizational level, can positively impact the overall employee experience for many individuals within the company. Please note that my review is based on my personal experience and does not reflect the experiences of all employees at NICE Pune

      Cons

      Though the organization has good HR policies but i had very bad experience with the team I was working with. There were no KPI's set for the entire team, and post 6 months m getting an update that my performance is not upto the mark. I dont get it when there was no benchmark set for us on what grounds the managers reviewed the performance. Also they do not have proper team management, and the managers were incapable of helping their juniors.. They don't even give you pip period if they have issues in the work performer which is ideally a process in all organizations across..Apart from all they give false commitment about the bonus part they it will be given on prorated basis which was never fulfilled during my tenure, I would highly recommend not to join this organization as people here are not trustworthy

      avatar
      NiCE Response
      2y
      Thank you for your review. We have an annual calendar of processes in place, to review our employees’ performance and align their goals with the company strategy as set by our leadership. We also have an annual calendar of processes in place, to review our employees’ performance and reward them accordingly. There is a broad merit process as well as bonuses, allowing for increases in pay. This has continued throughout the pandemic and even in today’s challenging market conditions, despite many other companies recently cutting salaries, laying off employees, decreasing bonuses or dropping them entirely. Please speak to your manager or HR business partner to discuss any specific issues that you have.

      Explore other reviews about NiCE

      5.0
      Jun 30, 2026
      Sdr manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fantastic leadership - My boss was determined to see my succeed - Awesome culture - Best product in industry

      Cons

      - None that i can think of

      avatar
      NiCE Response
      1d
      Thank you for taking the time to review us. We’re delighted to hear that you had a positive experience during your time at NiCE and wish you the best in your professional endeavors!
      5.0
      Jun 23, 2026
      Director of marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

      Cons

      Some older processes that are in the process of being modernized.

      avatar
      NiCE Response
      1w
      Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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