Glass ceilings...poor leadership...poor execution...favorites club. - Anonymous employee NiCE Employee Review

1.0
Oct 5, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro of working here was that I expanded my network and contacts to find a new job.

Cons

- No work life balance - Unrealistic expectations from management with no support or willingness to listen to the issues - Sales targets for sales teams are unrealistic and misguided - If you're not Israeli, you will not last or be promoted - Barak is not fit to lead the company and does not have enough experience in different roles to support his appointment - If you disagree with management - you will be blacklisted - Upper management is disconnected from reality and follow their own agendas with blind direction - Management is disconnected from employees - Morale is just plain terrible - Leadership is unwilling to change or adapt to suggestions from people doing the real work - All about the money - Poor spending decisions - All top talent is abandoning ship due to the culture at NICE - Products have potential but are poorly executed and pushed by "vapor ware" meaning they aren't selling a real product or features that haven't ever been deployed or functionally deployed which adds to dissatisfaction from customers

Explore other reviews about NiCE

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, Good tech stack, and engaging team

Cons

Pay scale, benefits are weaker compared to other companies of this size

4.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

With the new CEO Scott Russel, it seems he is taking on the pay compression that everyone is feeling and trying to make changes. It takes a long time though. They are promising that changes will be coming in March 2026. The worklife balance is great, working in a hybrid work at home/in office environment is great.

Cons

The pay is still lower for the industry standard. In the SDR side bizops makes a laudry list for the SDR's to not get paid on opportunities. They give 3 months for the AE's to change something up in salesforce on the opportunity and if they do, it often stops the SDR's from getting paid. They also jump over dollars to save pennies with their Top Parent Account rule and if any account get an opportunity on it and its owned by a large top parent account, the SDR cannot talk to any of the other companies under the Top Parent Account for 90 days. Sure it stops the SDR from fraud, but it also stops SDR's from selling. NiCE loses out on so much more money trying to stop the SDR's from scamming the system rather than just saying if you make an opp on an Account you can't have any other opps on that one account for 90 days, not all the accounts under the top parent account. It makes absolutely no sense.

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NiCE Response
2mo
Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Recent updates to our performance and rewards framework further strengthen professional development and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!
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