Not worth it. - Designated Support Engineer (DSE) NiCE Employee Review

1.0
Feb 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of perks. People are friendly.

Cons

Management is trash. They expect you handle the workload of 3-4 people while paying for one. From day one, they will never set you up for success so that you will not get the performance review bonus. Then they will treat you like you should be grateful they even gave you a job. After I left, 5 more team members followed suit. That's a testament on how horrid the management is in handling support.

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NiCE Response
1y
At NICE, we take immense pride in our work culture, as reflected in our annual employee surveys. The surveys also highlight a supportive leadership team as one of our core strengths. We give our employees various chances to meet our high standards and achieve their annual objectives. Strong performers are well compensated, and we are always looking for more superstar employees. We wish you the best for your career journey.

Explore other reviews about NiCE

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

NiCE is not only in great financial shape, but also its culture of innovation and inclusion is fantastic. NiCE keeps growing and investing in their employees. There are plenty of opportunities for growth. It is refreshing to see a company that is able to recognize their employees, not only financially with a good salary and benefits, but also in training and recognition. It is also very exciting to see that NiCE is at the core of all the AI innovations, so if you like cutting edge technologies, this is the right place to be! There is always something to learn!

Cons

As the company grows organically and through acquisitions, there are potential challenges of miscommunication or unnecessary processes that are expected for any company at this stage

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NiCE Response
1mo
Thank you for sharing your experience. At NiCE, we’re driven by innovation and real world impact, a focus that continues to shape our growth. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. As we continue to scale, we remain focused on creating meaningful opportunities for leaders to learn, innovate, adapt, and grow their teams. Wishing you continued success in your career journey at NiCE!
3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The product itself is strong, and the market position of the company opens doors

Cons

High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

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