Great Product, but poor leadership - Account Manager NinjaOne Employee Review

2.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

- Lunch stipend provided when working onsite - Paid parking in a convenient downtown location - Supportive and collaborative team members - Well-designed, comfortable office space maintained by a great facilities team - Direct managers genuinely care about their teams

Cons

- Goals for individuals and teams are often unclear or hard to meet. - Senior leadership can feel dismissive or disconnected from daily challenges. - Job expectations often exceed what’s listed in the description. - Commission plans change frequently, sometimes with no notice. - Limited communication from executive leadership. - Training lacks depth and doesn’t prepare you for actual day-to-day tasks. - Unfair comparisons to international offices with different standards. - Managers can come across as out of touch with U.S. teams. - Company success' are celebrated, but the benefits rarely reach employees. - Pay appears strong on paper but doesn’t reflect market realities. - Few advancement opportunities unless moving into sales.

Explore other reviews about NinjaOne

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, supportive leadership, and a collaborative culture. I appreciate the flexibility and trust employees are given. The work is meaningful, communication is open, and there are plenty of opportunities to learn and contribute across teams.

Cons

Fast growth means processes are still evolving, and priorities can change from time to time.

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The work culture here is fantastic, and you get to work alongside truly great people every single day. As a tech recruiter, the fast-growing environment is incredibly exciting and dynamic. One of the best parts of the job is the massive exposure you get to the overall business and long-term strategy, which really helps you grow your professional acumen

Cons

None that I can think of.

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