Avoid Nordcloud at all costs - Anonymous employee Nordcloud Employee Review

1.0
Jun 25, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a salary, and that’s about it.

Cons

By far and large, the worst employer I have experienced in my career. Everything that could go wrong, WILL go wrong. I worked for Nordcloud for half a year, and in this short time I managed to experience the worst time of my career. I can only speak of the Operations department as that is where I worked, but I met colleagues from other departments who had similar, if not worse experiences. Starting with the job itself, already from the beginning, nothing was clear and established and I had to rely on my own knowledge most of the time. Coaching/Support from my manager was practically non existent and in general I did not see good effective collaboration between teams. The tools the company uses are outdated and extremely slow for a company this size. Every simple little thing needs a “ticket” that takes days or weeks to get solved, and the processes are badly defined. To get to one simple report you have to navigate between 3 different systems as if we are still in 2008. The company is focused solely on billabillity and has complete disregard for anything else. I saw multiple people get fired without even having a chance to work on any project (overhiring much?) Most jobs in this company, including mine, were promoted as fully remote. 1 month into the job, my manager was telling me to go to the office regularly… which makes absolutely no sense. (She ended up using this as a reason to end my employment) Middle managers in this company can be some of the most toxic and two faced people you will meet in your career. In my personal experience my manager only made it difficult for me to complete my tasks only to complain about me later and has been difficult to work with from the very beginning. My manager would also send me work messages on a weekend, during the night. A note for my ex-manager: A good working environment does not rely on threats to your personnel specially when they have been complying with all company requirements. The cherry on top is the way I was let go: no proper warning, couple of weeks away from ending my trial period and 2 weeks away from my first bonus payout. I was dragged into a call out of the blue, with my manager and one HR employee, and given the unpleasant news in a very unprofessional way. Overall an extremely unpleasant and inhumane experience, Nordcloud is not what could be considered a traditional finnish company. But I guess having one look here in Glassdoor is enough to understand that. Avoid this company if you care about your mental health. I am leaving one star, because I can’t leave zero.

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Nordcloud Response
2y
We appreciate your openness in sharing your experience with Nordcloud, and we want to assure you that we take your feedback seriously. It's concerning to learn that your experience wasn’t as positive as we aim for it to be. Your observations highlight areas that require improvement, and we are committed to addressing them to enhance the overall work experience for our employees. The well-being and support of our employees are of paramount importance to us. We understand the significance of effective management and collaboration, and we're committed to fostering an environment where our employees can thrive. As this seems an isolated matter, we’d encourage you to reach out to us at letusknow@nordcloud.com to discuss further. Your input can help us address issues effectively and work towards a better work environment. Thank you for taking the time to share your feedback, and we wish you the best with future endeavours.

Explore other reviews about Nordcloud

5.0
Nov 17, 2021
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CEO approval
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Pros

Nice colleagues and great tech to work with

Cons

Growth opportunities can be difficult depending on your position and team

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3.0
Sep 29, 2023
Recommend
CEO approval
Business Outlook

Pros

The good things about Nordcloud are that we are international, skilled colleagues, good market position

Cons

The start-up has been harder than I had expected, due to cleaning up in Salesforce, many customer cases that have to be handled and started again.

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Nordcloud Response
2y
Thank you for taking the time to share your insights about your experience at Nordcloud. We really value your feedback. We're happy to hear that you appreciate Nordcloud's international element, the skill set of your colleagues, and our strong market position. Indeed, our diverse team of more than 65 nationalities is a cornerstone of the vibrant culture we aim to cultivate. Your honest reflection of the challenges faced during the start-up phase is noted. We understand that transitions can be demanding, and your commitment to overcoming these challenges is appreciated. We're particularly pleased to learn that you've engaged in discussions with your manager about key areas of improvement. This proactive approach aligns perfectly with our shared goal of continuous improvement. We want feedback to be part of our DNA. That's how we improve and make Nordcloud a great place to work for all of our ninjas. Please keep the discussion going, and we're excited to witness the positive impact your insights will have on our journey. Thank you for being an integral part of Nordcloud.
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