5.0
Oct 20, 2017
Anonymous employee
Current employee, less than 1 year
Toronto, ON
Recommend
CEO approval
Business Outlook
Pros
I genuinely like working with the people here, which is something I get to do with this customer service role and as a member of the North Aware team. Everyone is friendly, and there’s some flexibility that allows for you to pitch ideas in departments you’re not a part of, which is cool.
Cons
I’m very good at what I do, but like any customer support role, sometimes angrier customers can wear you down a little. But management is good about standing by you, and they’ll let you take a breather after an especially tough customer experience.