Pros
Lots of locations, in house training, fireworks at company party, in house IT. Amazing team members.
Cons
Personal Lines Dept short staffed for over 2 years, workload Too large for # team members, customer call center approach, no agents to provide consulting, coverage comparison or education. Micro-managed daily, each team member given 4 hours a week to work their own email and tasks. Daily schedule 4 hours on phone then 4 hours in pool email. Team leads and Supervisors only 3-5 years in industry. Boys club for those from original Appollo division. Buys up smaller agencies with sales pitch “we have a small town atmosphere, with big support systems” Then those agencies customers no longer have team members to work with get the run around, or are weeded out as they are not big enough accounts! If you care about the work you do and want to make a difference to those trusting you, don’t work here. High turn over, offers work from home yet only to a select few even though they offer as part of interview process. Unrealistic time frames, worked passed around confusing customers. Team of 30 for the whole state of MN over 30,000 customers. Sales team sell and drop to account managers, building trust is no longer important. The cons could go on. Things change so often you can’t keep up.