Great Team Culture, but Top Management Needs a Reality Check - Customer Service Specialist Notified Employee Review

3.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive and knowledgeable colleagues with a strong team spirit Great culture of peer learning; everyone is willing to teach and share Managers at the ground level are hands-on, competent, and understanding Fast-paced environment where you can grow professionally and pick up new skills quickly Good client service and strong discipline across teams

Cons

Heavy workload; not ideal if you're looking for a relaxed pace Top management tends to make drastic decisions without consulting lower tiers “Open-door” policy feels performative—feedback is heard but rarely acted upon Changes are often enforced until failure proves them wrong—then scapegoating follows People are slowly discouraged from speaking up, seeing that their input has no effect

Explore other reviews about Notified

5.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to sell for. Have a leg up on AI

Cons

There are some bigger, more well known competitors that can be hard to overtake

1
avatar
Notified Response
4mo
We are so excited about how we are disrupting the PR industry with our advantages in AI!! It's an exciting time to be at Notified!
1.0
Apr 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

predictable, set schedule. coworkers can be nice.

Cons

Do not get a job here. No chance of advancement, wages get worse every year while workload goes up, management clearly doesn't care about anything but revenue. It's a miserable place with bad leaders. Everyone on my level is looking for another job -- 60+ people.

2
avatar
Notified Response
1w
Thank you for the feedback. Notified continues to offer hybrid work options with flexible schedules, free AI training and robust benefits.
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