Some great people under a terrible leadership - Product Designer Nowsta Employee Review

1.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Salary, flexibility, unlimited PTO, some cool folks to work with.

Cons

I can speak mostly for the Product leadership, and it is terrible. The CPO is a good designer, and that's it... and that's the biggest problem. Even though he's supposed to drive a team and the vision for a Product, he spends most of his time designing, nit pickying about minor details, so we are always running in circles, never deliverying anything and not sure about what's the problem that we need to solve and what's the users expected outcomes. No sense of priority, sequence or scope... it's a constant try, don't test with users, and change everything because they gave it a second thought. Or design, don't test, spend time developing just to see it's flawed and start all over again. The best he could do in terms of feedback was constantly say to everyone "you are not going fast enough", but even his own designs were packed with confusing ideas that he had a hard time showcasing, so didn't help us moving faster. They would change the way we approach product almost on a weekly basis. Started with PRDs, then, all of sudden, no more PRDs. Move to Storymaps. Lasted 10 days. Then pure wireframing. The product team now revolves around Figma, everything is done there in a very unefficient manner. Never saw a single piece of research nor usability testing. When reviewing designs you have to go with the CPOs gut feeling and hope you are able to read his mind. Also, the CPO would constantly go into a designer's file and change stuff, out of the blue. Minor UI stuff, not necessarily improving, just making it his own way. He would sometimes also deeply criticize a design and then use this ideas in his designs. Icing on the cake: CPO would go into really long monologues, that maybe he thought was inspiring, but, was actually and ego shower. He went as far as saying (and sort of bragging) that he was once called a "self-esteem killer", and I saw some young designers feeling constantly sad. It was a circus, so, if you care about your career and mental wellbeing as a designer, avoid this place at all costs.

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Nowsta Response
2y
Thank you for taking the time to share your experiences working at our company. We acknowledge and value all feedback as it provides us an opportunity for growth and improvement. Creating a work environment where our employees feel supported and valued is essential to us. It's clear that your experience did not meet your expectations. The process of developing and refining a product can be complicated and, at times, frustrating. We are always exploring new approaches to make this process more efficient and effective, and we appreciate your candid feedback on our current methodologies. Again, thank you for your feedback, and we wish you the best in your future endeavors. If you're open to discussing your experiences further, we encourage you to reach out directly to our HR department so we can gain more insights to facilitate our ongoing improvement efforts.

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5.0
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Pros

Nowsta is tackling one of the biggest challenges in today’s labor market — helping large organizations manage, schedule, and engage their hourly workforce more efficiently. The leadership team is forward-thinking, transparent, and genuinely cares about the mission and its people. The culture combines startup energy with enterprise discipline — fast-paced, collaborative, and results-driven. There’s a clear focus on innovation, profitability, and creating real impact for customers and employees alike.

Cons

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2.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Small team, good coworkers, interesting problems to solve, simple(ish) tech stack

Cons

Turnarounds, unrealistic timelines, small team but not enough headcount, CEO is very focused on particular aspects of the business but not others

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