Seems great on the surface but isn't so great apart from the pay - Sales Assistant OX Tools Employee Review

2.0
Feb 1, 2023
Recommend
CEO approval
Business Outlook

Pros

The majority of people are lovely to work with on a personal level The pay is great and we usually get a bonus once a month Food and drinks are provided The office has great facilities

Cons

There are a lot of changes happening, the culture was very friendly when I started but is becoming more cold and corporate Lots of office politics, favouritism and nepotism People who have been there years get away with murder and there are different rules depending on who you are Gossiping and being nasty behind people's backs, especially from supervisor and office manager in front of other employees Very little training, you learn by making mistakes and being corrected. It would often be someone waving at you and speaking over you while you were on the phone to customers, which made it really difficult to learn Staff taking time off for burn out or mental health

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OX Tools Response
3y
It is good to hear that the majority of people you have worked with share the OX Tools commitment to provide a positive working environment and that you have appreciated the great pay, bonus, and other benefits we provide. We strive to create a friendly culture and ensure all employees have the opportunity to learn and develop their skills. I am very sorry to hear you have not experienced this on a consistent basis. We welcome the feedback and will certainly take the opportunity to reinforce the expectations of all employees to demonstrate the company values and behaviours.

Explore other reviews about OX Tools

5.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

There is endless opportunity to grow and advance your career if you are willing to put in the work! The culture is friendly and has a great team vibe.

Cons

Smaller company in this industry so things can change very quickly but management always navigates the changes well.

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OX Tools Response
2mo
Thank you for sharing your experience and for your continued contribution over the past few years. We’re delighted to hear your feedback on the opportunities for growth and the strong team environment. Creating a place where people can develop, contribute and feel part of a collaborative, high-performing team is a key focus for us. As we continue to grow, we’re committed to supporting our teams through change while maintaining the energy, ownership and team spirit that make OX a great place to build a career. We appreciate your feedback and thank you for being such an important part of our journey.
1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

They almost pay you good.

Cons

Nepotism, insufficient inventory and crab low quality Temu tools.

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